Service Under Maintenance

Uptime over the past 90 days. View historical uptime.
Luma Health Web (next.lumahealth.io) ? Operational
90 days ago
100.0 % uptime
Today
Luma Health API ? Operational
90 days ago
100.0 % uptime
Today
Communication Services ? Operational
90 days ago
100.0 % uptime
Today
EHR/PM Integration System ? Operational
90 days ago
100.0 % uptime
Today
Luma Health Patient Web (patient.lumahealth.io) ? Operational
90 days ago
100.0 % uptime
Today
Reporting and Datawarehouse ? Operational
90 days ago
100.0 % uptime
Today
Cloudflare CDN/Cache Operational
SendGrid API v3 Operational
Auth0 User Authentication (SSO) Operational
AWS Operational
AWS s3-us-west-2 Operational
AWS cloudfront Operational
AWS lambda-us-west-2 Operational
AWS elasticache-us-west-2 Operational
AWS eks-us-west-2 Operational
AWS ec2-us-west-2 Operational
Twilio Under Maintenance
90 days ago
100.0 % uptime
Today
Twilio SMS Long Code, North America Under Maintenance
90 days ago
100.0 % uptime
Today
Twilio REST API Operational
Twilio Group Rooms Operational
Twilio PHONE NUMBERS Operational
Twilio SMS Operational
90 days ago
100.0 % uptime
Today
Twilio Voice, North America Operational
Bandwidth Operational
Toll-Free SMS - Inbound Operational
Toll-Free SMS - Outbound Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 23, 2025

No incidents reported today.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025
System Delays
Resolved - The issue impacting system performance has been addressed, and all affected services are now operating normally. We are continuing to monitor the platform closely to ensure ongoing stability.
Jun 18, 14:30 PDT
Identified - We’ve identified the issue causing delays in messaging and access to next.lumahealth.io. Our team is actively working to mitigate the impact and restore full service functionality.

We’ll continue to provide updates as we make progress.
Jun 18, 13:08 PDT
Update - Update – We’ve identified elevated connection spikes and operation queues impacting performance. Mitigation efforts are underway, and we’re continuing to monitor system health closely. We will provide the next update within 30 minutes or as soon as more information becomes available.
Jun 18, 12:24 PDT
Update - The investigation into the delays is still in progress. We will post the next update within 1 hour or as soon as we have additional information.
Jun 18, 12:00 PDT
Update - We're continuing to investigate the delays. We will post a new update within the next 30 minutes.
Jun 18, 11:30 PDT
Investigating - We're experiencing system delays and are currently looking into the issue. We will post a new update within the next 30 minutes.
Jun 18, 11:00 PDT
Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

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