Partially Degraded Service

Uptime over the past 90 days. View historical uptime.
Luma Health Web (next.lumahealth.io) ? Operational
90 days ago
100.0 % uptime
Today
Luma Health API ? Operational
90 days ago
100.0 % uptime
Today
Communication Services ? Operational
90 days ago
100.0 % uptime
Today
EHR/PM Integration System ? Operational
90 days ago
100.0 % uptime
Today
Luma Health Patient Web (patient.lumahealth.io) ? Operational
90 days ago
100.0 % uptime
Today
Reporting and Datawarehouse ? Operational
90 days ago
100.0 % uptime
Today
Cloudflare CDN/Cache Operational
SendGrid API v3 Operational
Auth0 User Authentication (SSO) Operational
AWS Operational
AWS s3-us-west-2 Operational
AWS cloudfront Operational
AWS lambda-us-west-2 Operational
AWS elasticache-us-west-2 Operational
AWS eks-us-west-2 Operational
AWS ec2-us-west-2 Operational
Twilio Degraded Performance
90 days ago
99.84 % uptime
Today
Twilio SMS Long Code, North America Degraded Performance
90 days ago
99.68 % uptime
Today
Twilio REST API Operational
Twilio Group Rooms Operational
Twilio PHONE NUMBERS Operational
Twilio SMS Operational
90 days ago
100.0 % uptime
Today
Twilio Voice, North America Operational
Bandwidth Operational
Toll-Free SMS - Inbound Operational
Toll-Free SMS - Outbound Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025
Resolved: Appointment Time Sync Issue
Resolved - This incident has been resolved.
Aug 19, 12:32 PDT
Monitoring - We identified and resolved an issue affecting appointment time sync for a small subset of customers. Between 10:31 AM and 12:40 PM EST today, some appointment reminders may have displayed incorrect times. After the fix was implemented the appointments started to get updated to the correct time. We will provide more updates soon and will proactively reach out to impacted customers.
Aug 19, 10:28 PDT
← Incident History Powered by Atlassian Statuspage