All Systems Operational

Uptime over the past 90 days. View historical uptime.
Luma Health Web (next.lumahealth.io) Operational
Luma Health API Operational
Communication Services Operational
EHR/PM Integration System Operational
Luma Health Patient Web (patient.lumahealth.io) Operational
Reporting and Datawarehouse Operational
Cloudflare CDN/Cache Operational
SendGrid API v3 Operational
Auth0 User Authentication (SSO) Operational
AWS Operational
AWS s3-us-west-2 Operational
AWS cloudfront Operational
AWS lambda-us-west-2 Operational
AWS elasticache-us-west-2 Operational
AWS eks-us-west-2 Operational
AWS ec2-us-west-2 Operational
Twilio Operational
Twilio SMS Long Code, North America Operational
Twilio REST API Operational
Twilio Group Rooms Operational
Twilio PHONE NUMBERS Operational
Twilio SMS Operational
Twilio Voice, North America Operational
Bandwidth Operational
Toll-Free SMS - Inbound Operational
Toll-Free SMS - Outbound Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 19, 2026

No incidents reported today.

Sep 18, 2026

Intermittent Loading Issues - Forms, Checklists & Clinic App
Resolved - This incident has been resolved. Forms, Checklists, and the Clinic app are now loading normally. Our Engineering team confirmed the fix and will continue to monitor the situation to ensure stability.

We apologize for any inconvenience this may have caused and thank you for your patience.
Sep 18, 12:09 PDT
Update - We are currently experiencing intermittent loading issues affecting Forms, Checklists, and the Clinic app. Our Engineering team has identified the impact and is actively working to resolve it. Other Luma services are not affected at this time.

We will provide an update as more information becomes available.
Sep 18, 11:48 PDT
Investigating - We are currently investigating reports of slow performance affecting Luma services. Our team is actively working to identify the root cause. We will provide an update as soon as more information is available.
Sep 18, 11:26 PDT

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

[Scheduled] Cache and Broker Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 18:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 31, 14:44 PDT
Scheduled - We will be performing scheduled infrastructure maintenance to optimize resource allocation following recent capacity adjustments.

During this maintenance window, some services may undergo brief restarts, which could result in short periods of instability or temporary connection interruptions.

All services are expected to remain operational, and no extended downtime is anticipated.

Thank you for your understanding. We will update this page once the scheduled maintenance has been completed.
Aug 31, 13:20 PDT

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

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