All Systems Operational

Uptime over the past 90 days. View historical uptime.
Luma Health Web (next.lumahealth.io) ? Operational
90 days ago
100.0 % uptime
Today
Luma Health API ? Operational
90 days ago
100.0 % uptime
Today
Communication Services ? Operational
90 days ago
100.0 % uptime
Today
EHR/PM Integration System ? Operational
90 days ago
100.0 % uptime
Today
Luma Health Patient Web (patient.lumahealth.io) ? Operational
90 days ago
100.0 % uptime
Today
Reporting and Datawarehouse ? Operational
90 days ago
100.0 % uptime
Today
Cloudflare CDN/Cache Operational
SendGrid API v3 Operational
Auth0 User Authentication (SSO) Operational
AWS Operational
AWS s3-us-west-2 Operational
AWS cloudfront Operational
AWS lambda-us-west-2 Operational
AWS elasticache-us-west-2 Operational
AWS eks-us-west-2 Operational
AWS ec2-us-west-2 Operational
Twilio Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Long Code, North America Operational
90 days ago
100.0 % uptime
Today
Twilio REST API Operational
Twilio Group Rooms Operational
Twilio PHONE NUMBERS Operational
Twilio SMS Operational
90 days ago
100.0 % uptime
Today
Twilio Voice, North America Operational
Bandwidth Operational
Toll-Free SMS - Inbound Operational
Toll-Free SMS - Outbound Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 18, 2025

No incidents reported today.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025
System Delays
Resolved - This incident has been resolved.

We saw an increase in load on our internal database which caused UI latency and a brief delay in reminder messages. Latency was at its worst from 9am-9:25am pst. We have adjusted internal scaling to better handle these spikes.
Jul 11, 10:02 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 11, 09:31 PDT
Update - We are continuing to investigate this issue.
Jul 11, 09:10 PDT
Investigating - We're experiencing system delays and are currently looking into the issue. We will post a new update within the next 30 minutes.
Jul 11, 08:58 PDT
Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

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