All Systems Operational

Uptime over the past 90 days. View historical uptime.
Luma Health Web (next.lumahealth.io) Operational
90 days ago
100.0 % uptime
Today
Luma Health API Operational
90 days ago
100.0 % uptime
Today
Communication Services Operational
90 days ago
100.0 % uptime
Today
EHR/PM Integration System Operational
90 days ago
100.0 % uptime
Today
Luma Health Patient Web (patient.lumahealth.io) Operational
90 days ago
100.0 % uptime
Today
Reporting and Datawarehouse Operational
90 days ago
100.0 % uptime
Today
Cloudflare CDN/Cache Operational
SendGrid API v3 Operational
Auth0 User Authentication (SSO) Operational
AWS Operational
AWS s3-us-west-2 Operational
AWS cloudfront Operational
AWS lambda-us-west-2 Operational
AWS elasticache-us-west-2 Operational
AWS eks-us-west-2 Operational
AWS ec2-us-west-2 Operational
Twilio Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Long Code, North America Operational
90 days ago
100.0 % uptime
Today
Twilio REST API Operational
Twilio Group Rooms Operational
Twilio PHONE NUMBERS Operational
Twilio SMS Operational
90 days ago
100.0 % uptime
Today
Twilio Voice, North America Operational
Bandwidth Operational
Toll-Free SMS - Inbound Operational
Toll-Free SMS - Outbound Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 10, 2026

No incidents reported today.

Sep 9, 2026

[Scheduled] Cache and Broker Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 18:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 31, 14:44 PDT
Scheduled - We will be performing scheduled infrastructure maintenance to optimize resource allocation following recent capacity adjustments.

During this maintenance window, some services may undergo brief restarts, which could result in short periods of instability or temporary connection interruptions.

All services are expected to remain operational, and no extended downtime is anticipated.

Thank you for your understanding. We will update this page once the scheduled maintenance has been completed.
Aug 31, 13:20 PDT

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Sigma Reports Loading Issue
Resolved - This incident has been resolved. Sigma has confirmed that the underlying issue, related to a GCP (Google Cloud Platform) outage affecting their GCP-hosted infrastructure, has been fixed. Reports are now loading normally.

We apologize for any inconvenience this may have caused. Sigma has indicated they will publish a root cause analysis (RCA) in the coming days, and we'll share any relevant findings if applicable.

Thank you for your patience while we worked through this with Sigma.
Sep 1, 10:21 PDT
Update - We are continuing to monitor for any further issues.
Sep 1, 08:53 PDT
Monitoring - We are aware that some customers are currently unable to load reports due to an ongoing incident with Sigma, our reporting provider. Our team is actively monitoring the situation and working directly with Sigma to resolve it as quickly as possible.

We will post updates here as soon as we have more information.

For reference: https://status.sigmacomputing.com/incidents/8ttp4ncqt8lp
Sep 1, 08:49 PDT

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

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