Investigating - We are currently investigating reports of slowness in the Luma Platform. Our team is actively working to identify the root cause.
Jun 11, 2026 - 09:31 PDT
Jun 11, 2026 - 09:31 PDT
Luma Health Web (next.lumahealth.io)
Degraded Performance
Luma Health API
Operational
Communication Services
Operational
EHR/PM Integration System
Operational
Luma Health Patient Web (patient.lumahealth.io)
Operational
Reporting and Datawarehouse
Operational
Cloudflare CDN/Cache
Operational
SendGrid API v3
Operational
Auth0 User Authentication (SSO)
Operational
AWS
Operational
AWS s3-us-west-2
Operational
AWS cloudfront
Operational
AWS lambda-us-west-2
Operational
AWS elasticache-us-west-2
Operational
AWS eks-us-west-2
Operational
AWS ec2-us-west-2
Operational
Twilio
Operational
Twilio SMS Long Code, North America
Operational
Twilio REST API
Operational
Twilio Group Rooms
Operational
Twilio PHONE NUMBERS
Operational
Twilio SMS
Operational
Twilio Voice, North America
Operational
Bandwidth
Operational
Toll-Free SMS - Inbound
Operational
Toll-Free SMS - Outbound
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Message Broker Version Update Jun 11, 2026 19:00-21:00 PDT
We will be performing a version update on our message broker infrastructure. As part of this process, services will be restarted and any in-flight connections will be terminated. Some brief interruptions may be expected during this window. No downtime is anticipated — all services will remain available throughout the update. We appreciate your patience and will update this page once the maintenance is complete.
Posted on Jun 01, 2026 - 10:48 PDT
Posted on Jun 01, 2026 - 10:48 PDT
Cache Infrastructure Migration Jun 25, 2026 19:00-21:00 PDT
Our cache layer is being moved to a new infrastructure. As part of this process, services will undergo a restart and any in-flight connections will be dropped.
Short periods of instability may occur during this window. All services are expected to stay operational — no downtime is planned throughout the migration.
Thank you for your understanding. This page will be updated once the migration has been completed.
Posted on Jun 01, 2026 - 11:28 PDT
Short periods of instability may occur during this window. All services are expected to stay operational — no downtime is planned throughout the migration.
Thank you for your understanding. This page will be updated once the migration has been completed.
Posted on Jun 01, 2026 - 11:28 PDT