All Systems Operational

Uptime over the past 90 days. View historical uptime.
Luma Health Web (next.lumahealth.io) ? Operational
90 days ago
100.0 % uptime
Today
Luma Health API ? Operational
90 days ago
100.0 % uptime
Today
Communication Services ? Operational
90 days ago
100.0 % uptime
Today
EHR/PM Integration System ? Operational
90 days ago
100.0 % uptime
Today
Luma Health Patient Web (patient.lumahealth.io) ? Operational
90 days ago
100.0 % uptime
Today
Reporting and Datawarehouse ? Operational
90 days ago
100.0 % uptime
Today
Cloudflare CDN/Cache Operational
SendGrid API v3 Operational
Auth0 User Authentication (SSO) Operational
AWS Operational
AWS s3-us-west-2 Operational
AWS cloudfront Operational
AWS lambda-us-west-2 Operational
AWS elasticache-us-west-2 Operational
AWS eks-us-west-2 Operational
AWS ec2-us-west-2 Operational
Twilio Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Long Code, North America Operational
90 days ago
100.0 % uptime
Today
Twilio REST API Operational
Twilio Group Rooms Operational
Twilio PHONE NUMBERS Operational
Twilio SMS Operational
90 days ago
100.0 % uptime
Today
Twilio Voice, North America Operational
Bandwidth Operational
Toll-Free SMS - Inbound Operational
Toll-Free SMS - Outbound Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 9, 2025

No incidents reported today.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025
System Delays
Resolved - This incident has been resolved.
May 6, 16:52 PDT
Update - We were able to stabilize the other impacted services, but we're still seeing delays in messaging, and our team is actively working on a fix for it.
May 6, 12:38 PDT
Update - We are continuing to work on a fix for this issue.
May 6, 11:59 PDT
Update - We are continuing to work on a fix for this issue.
May 6, 11:40 PDT
Identified - The issue has been identified and a fix is being implemented.
May 6, 11:26 PDT
Investigating - We're experiencing system delays and are currently looking into the issue. We will post a new update within the next 15 minutes.
May 6, 11:10 PDT
Impact to Appointment Status Updates
Resolved - This incident has been resolved.
May 6, 11:10 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 6, 10:42 PDT
Identified - A fix has been implemented and we are monitoring the results.
May 6, 10:39 PDT
Monitoring - We are aware of an issue preventing appointments from being canceled and confirmed as expected. The root cause has been identified and a fix is being prepared.

We're also aware of general system delays. We will post an update in 15 minutes.
May 6, 10:18 PDT
Identified - We are aware of an issue preventing appointments from being canceled and confirmed as expected. The root cause has been identified and a fix is being prepared.

We will post an update in 15 minutes.
May 6, 10:03 PDT
May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.

Apr 29, 2025

No incidents reported.

Apr 28, 2025

No incidents reported.

Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

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