Resolved -
NextGen team will work directly with the impacted customers. We will now close the incident on our end. Thank you for your patience and understanding.
Jul 19, 13:23 PDT
Update -
We are still working on resolving the integration issue, which is now only impacting the NextGen EHR. We will continue to provide updates here.
Jul 19, 12:21 PDT
Update -
We are still working on resolving the integration issue, which is now only impacting the NextGen EHR. We will continue to provide updates here.
Jul 19, 09:45 PDT
Update -
We are still working on resolving the integration issues with the following potentially impacted EHRs: NextGen, Allscripts, and Clinicient.
Jul 19, 09:01 PDT
Update -
We are still working on resolving the integration issues with the following potentially impacted EHRs: NextGen, Allscripts, and Clinicient.
Jul 19, 08:05 PDT
Update -
We are actively working with the EHR providers, including NextGen, Allscripts, and Clinicient, to resolve the integration issues. If we identify any other EHRs with issues, we will update the status page accordingly.
Jul 19, 07:36 PDT
Update -
We are actively monitoring the situation and working with the affected EHR providers to resolve the issue.
Jul 19, 07:02 PDT
Update -
We are continuing to investigate this issue.
Jul 19, 06:30 PDT
Investigating -
Due to an issue with Microsoft and Crowdstrike, we are experiencing integration failures with Microsoft-based EHR servers and API layers, including NextGen and Allscripts.
We are actively working with the affected EHR providers to resolve this as quickly as possible.
Jul 19, 06:28 PDT