All Systems Operational

Luma Health Web (next.lumahealth.io) Operational
90 days ago
99.99 % uptime
Today
Luma Health API Operational
90 days ago
100.0 % uptime
Today
Communication Services Operational
90 days ago
100.0 % uptime
Today
EHR/PM Integration System Operational
90 days ago
100.0 % uptime
Today
Luma Health Patient Web (patient.lumahealth.io) Operational
90 days ago
100.0 % uptime
Today
Reporting and Datawarehouse Operational
90 days ago
100.0 % uptime
Today
Cloudflare CDN/Cache Operational
SendGrid API v3 Operational
Auth0 User Authentication (SSO) Operational
AWS Operational
AWS s3-us-west-2 Operational
AWS cloudfront Operational
AWS lambda-us-west-2 Operational
AWS elasticache-us-west-2 Operational
AWS eks-us-west-2 Operational
AWS ec2-us-west-2 Operational
Twilio Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Long Code, North America Operational
90 days ago
100.0 % uptime
Today
Twilio REST API Operational
Twilio Group Rooms Operational
Twilio PHONE NUMBERS Operational
Twilio SMS Operational
90 days ago
100.0 % uptime
Today
Twilio Voice, North America Operational
Bandwidth Operational
Toll-Free SMS - Inbound Operational
Toll-Free SMS - Outbound Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 1, 2026

No incidents reported today.

Mar 31, 2026

No incidents reported.

Mar 30, 2026
Resolved - This incident has been resolved.
Mar 30, 21:14 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 30, 21:04 PDT
Update - We've identified the source of the issue and are currently implementing a solution.
Mar 30, 19:56 PDT
Update - The root cause has been identified and our team is actively working on a fix.
Mar 30, 19:00 PDT
Update - We are continuing to investigate this issue.
Mar 30, 17:54 PDT
Update - We're actively working toward a resolution and will keep you informed
Mar 30, 16:44 PDT
Update - Our team continues to work on identifying this issue.
Mar 30, 15:45 PDT
Update - We are continuing to investigate this issue.
Mar 30, 14:27 PDT
Update - Investigation is ongoing. We'll share updates as soon as we have more information.
Mar 30, 14:09 PDT
Update - We are continuing to investigate this issue.
Mar 30, 13:39 PDT
Investigating - We're currently experiencing slowness across the Luma platform. Our team is investigating. We'll provide updates as we learn more.
Mar 30, 13:25 PDT
Resolved - This incident has been resolved.
Mar 30, 11:39 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 30, 10:27 PDT
Investigating - Users may experience intermittent issues when accessing https://next.lumahealth.io. Our Engineering is working on it with the highest possible priority. We will provide updates as soon as they become available. We appreciate your patience and collaboration.
Mar 30, 10:08 PDT
Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.