All Systems Operational
Luma Health Web (next.lumahealth.io) ? Operational
90 days ago
99.99 % uptime
Today
Luma Health API ? Operational
90 days ago
100.0 % uptime
Today
Communication Services ? Operational
90 days ago
100.0 % uptime
Today
EHR/PM Integration System ? Operational
90 days ago
99.65 % uptime
Today
Luma Health Patient Web (patient.lumahealth.io) ? Operational
90 days ago
100.0 % uptime
Today
Reporting and Datawarehouse ? Operational
90 days ago
99.99 % uptime
Today
Cloudflare CDN/Cache Operational
SendGrid API v3 Operational
Auth0 User Authentication (SSO) Operational
AWS Operational
AWS s3-us-west-2 Operational
AWS cloudfront Operational
AWS lambda-us-west-2 Operational
AWS elasticache-us-west-2 Operational
AWS eks-us-west-2 Operational
AWS ec2-us-west-2 Operational
Twilio Operational
Twilio SMS Long Code, North America Operational
Twilio REST API Operational
Twilio Group Rooms Operational
Twilio PHONE NUMBERS Operational
Twilio SMS Operational
Twilio Voice, North America Operational
Bandwidth Operational
Toll-Free SMS - Inbound Operational
Toll-Free SMS - Outbound Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 25, 2022

No incidents reported today.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022
Resolved - Luma Health's Web-hook service experienced an outage from 4:25 until 4:31 pm PST on 09/22. This service is responsible for processing inbound messages from patients, unfortunately, messages received during that period won't be processed. We are investigating the root cause of the incident so we prevent it from happening in the future. We apologize for the inconvenience this may cause your patients and staff.
Sep 22, 16:25 PDT
Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022
Completed - The scheduled maintenance has been completed.
Sep 16, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 18:00 PDT
Scheduled - We will performing regular maintenance in production on our Kubernetes cluster. No service interruptions are expected during this time frame.
Sep 6, 10:48 PDT
Sep 15, 2022
Completed - The scheduled maintenance has been completed.
Sep 15, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 18:00 PDT
Scheduled - We will performing regular maintenance in production on our Load Balancers. No service interruptions are expected during this time frame
Sep 13, 06:41 PDT
Sep 14, 2022

No incidents reported.

Sep 13, 2022

No incidents reported.

Sep 12, 2022

No incidents reported.

Sep 11, 2022

No incidents reported.