Reminder Delays

Incident Report for Luma Health

Resolved

This incident has been resolved.

Posted Mar 31, 2021 - 10:25 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 31, 2021 - 09:29 PDT

Identified

Our patient reminder system is running behind which may cause delays in patient messaging over all channels. All messages are queued and will not be lost.

Posted Mar 31, 2021 - 09:04 PDT

This incident affected: Communication Services.