Elevated Errors and Slowness on Luma Health
Incident Report for Luma Health
All services have been restored to normal.
Posted Aug 31, 2020 - 13:37 PDT
We are continuing to monitor downstream latency with Twilio, please see https://status.twilio.com/incidents/csdzwn7fl16s for details on the Twilio incident.
Posted Aug 31, 2020 - 12:20 PDT
A fix has been implemented and we are monitoring the results
Posted Aug 31, 2020 - 09:43 PDT
We're experiencing an elevated level of latency on Luma Health and are currently looking into the issue. This is currently causing an inability for certain users to use https://next.lumahealth.io and https://patient.lumahealth.io and associated services.
Posted Aug 31, 2020 - 09:07 PDT
This incident affected: Luma Health Web (next.lumahealth.io) and Luma Health Patient Web (patient.lumahealth.io).