EHR Integration Delays

Incident Report for Luma Health

Resolved

This incident has been resolved.

Posted Feb 24, 2021 - 15:24 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 24, 2021 - 13:31 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 24, 2021 - 13:18 PST

Investigating

Our EHR integration system is running behind which may cause delays in updating appointment status, creating appointments, and synchronizing new appointments, etc. All work is queued and will not be lost.

Posted Feb 24, 2021 - 12:22 PST

This incident affected: EHR/PM Integration System.