This incident has been resolved. The slowness affecting Luma services has been fully addressed and performance has returned to normal levels.
Earlier today, a large-scale data processing operation triggered an unexpected spike in our infrastructure, which led to the slowness some users experienced across Luma services. Our Engineering team identified the root cause, deployed a fix, and is continuing to make improvements to prevent this from happening again.
Posted Jun 11, 2026 - 12:58 PDT
Monitoring
A fix has been deployed and we are monitoring the results. Luma services are recovering and performance is returning to normal levels.
Posted Jun 11, 2026 - 11:28 PDT
Update
We have identified the issue impacting Luma services performance. Our Engineering team is still working on a fix and is progressing toward a complete resolution.
Posted Jun 11, 2026 - 11:02 PDT
Identified
We have identified the issue causing the slowness in Luma services. Our Engineering team is actively working on a fix and making progress toward full resolution.
Posted Jun 11, 2026 - 10:01 PDT
Investigating
We are currently investigating reports of slowness in the Luma Platform. Our team is actively working to identify the root cause.
Posted Jun 11, 2026 - 09:31 PDT
This incident affected: Luma Health Web (next.lumahealth.io).