Reminders Delays

Incident Report for Luma Health

Resolved

This incident has been resolved.

Posted Feb 17, 2021 - 12:45 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 17, 2021 - 11:29 PST

Investigating

Our patient reminder system is running behind which may cause delays in patient messaging over all channels. All messages are queued and will not be lost.

Posted Feb 17, 2021 - 11:28 PST

This incident affected: Communication Services.