System Delays

Incident Report for Luma Health

Resolved

This incident has been resolved.
Posted Sep 23, 2025 - 14:02 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 23, 2025 - 13:15 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 23, 2025 - 13:05 PDT

Update

We are continuing to investigate this issue.
Posted Sep 23, 2025 - 12:16 PDT

Update

We are continuing to investigate this issue.
Posted Sep 23, 2025 - 11:54 PDT

Investigating

We're experiencing system delays and are currently looking into the issue.
Posted Sep 23, 2025 - 11:21 PDT
This incident affected: Luma Health Web (next.lumahealth.io), Luma Health API, Communication Services, EHR/PM Integration System, and Reporting and Datawarehouse.