Reminder Delays

Incident Report for Luma Health

Resolved

This incident has been resolved.

Posted Jun 23, 2023 - 13:02 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 23, 2023 - 12:44 PDT

Investigating

Our patient reminder system is running behind which may cause delays in patient messaging over all channels. All messages are queued and will not be lost.

Posted Jun 23, 2023 - 12:18 PDT

This incident affected: Communication Services.