EHR Integration Delays : WebPT
Incident Report for Luma Health
Resolved
This incident has been resolved.
Posted Feb 11, 2020 - 14:58 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 11, 2020 - 13:57 PST
Update
We are continuing to work on a fix for this issue.
Posted Feb 10, 2020 - 23:39 PST
Update
We are continuing to work on a fix for this issue.
Posted Feb 10, 2020 - 18:48 PST
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 10, 2020 - 11:00 PST
Investigating
Our EHR integration system for WebPT is running behind which may cause delays in updating appointment status, creating appointments, and synchronizing new appointments, etc. All work is queued and will not be lost.
Posted Feb 10, 2020 - 09:01 PST
This incident affected: EHR/PM Integration System.