Reset Password Issue

Incident Report for Luma Health

Resolved

This incident has been resolved.

Posted Jan 10, 2022 - 07:25 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 10, 2022 - 06:20 PST

Identified

We identified that some users are not being able to reset their passwords using https://next.lumahealth.io/forgot-password. Our team is already working on a solution for this, and we apologize for the inconvenience.

Posted Jan 10, 2022 - 06:09 PST

This incident affected: Luma Health Web (next.lumahealth.io).