Users unable to send messages on Patient Profile

Incident Report for Luma Health

Resolved

This incident has been resolved.
Posted Oct 25, 2024 - 09:04 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 25, 2024 - 08:14 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 25, 2024 - 08:07 PDT

Investigating

Some users may be unable to send messages to patients using the Patient Profile Chat.
Our team is currently investigating the issue.
Posted Oct 25, 2024 - 08:03 PDT
This incident affected: Communication Services.
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