Epic Customers Only - Appointment Confirmation Delays
Incident Report for Luma Health
Resolved
This incident has been resolved.
Posted Aug 14, 2023 - 13:28 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 14, 2023 - 13:07 PDT
Investigating
Our team identified that the Appointment confirmation status write-back for Epic Customers is being delayed. It is not impacting any other Epic <> Luma Integration workflows. All work is queued and will not be lost.
Posted Aug 14, 2023 - 12:07 PDT
This incident affected: EHR/PM Integration System.
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