Elevated Errors and Slowness on Luma Health
Incident Report for Luma Health
This incident has been resolved.
Posted May 08, 2024 - 12:46 PDT
A fix has been implemented and we are monitoring the results.
Posted May 08, 2024 - 12:26 PDT
We are continuing to investigate this issue.
Posted May 08, 2024 - 12:25 PDT
We're experiencing an elevated level of errors on Luma Health and are currently looking into the issue. This is currently causing an inability for certain users to use https://next.lumahealth.io and https://patient.lumahealth.io and associated services.

Patient communication is not impacted at this time.
Posted May 08, 2024 - 11:54 PDT
This incident affected: Luma Health Web (next.lumahealth.io) and Luma Health Patient Web (patient.lumahealth.io).