reminders are delayed in production

Incident Report for Luma Health

Resolved

This incident has been resolved. All delayed reminders have been successfully sent.
Posted Oct 05, 2022 - 12:51 PDT

Update

some reminders are delayed in processing. Currently investigating.
Posted Oct 05, 2022 - 12:10 PDT

Investigating

reminder service delayed processing.
Posted Oct 05, 2022 - 11:57 PDT
This incident affected: Communication Services and Twilio (Twilio SMS).