Blank page when loading next.lumahealth.io

Incident Report for Luma Health

Postmortem

A change made to the route next.lumahealth.io was causing the app to crash, showing a black page to the user. The change was introduced after our engineering team removed references to a product no longer supported by lumahealth.

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Ref https://app.clickup.com/t/1b127a

Posted Dec 20, 2019 - 10:30 PST

Resolved

This incident has been resolved.

Posted Dec 20, 2019 - 10:03 PST

Investigating

We are investigating an issue where a blank page is loaded when trying to access next.lumahealth.io. As a workaround, we ask that users refresh the page.

Posted Dec 20, 2019 - 09:34 PST

This incident affected: Luma Health Web (next.lumahealth.io).