Messaging Delays

Incident Report for Luma Health

Resolved

This incident has been resolved.

Posted Nov 15, 2023 - 18:32 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 15, 2023 - 16:15 PST

Update

We are continuing to work on a fix for this issue.

Posted Nov 15, 2023 - 16:15 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 15, 2023 - 12:13 PST

Investigating

We're currently experiencing a high volume of messages, which may lead to delays in message delivery. Our team is working to resolve this promptly. We apologize for any inconvenience and appreciate your patience.

Posted Nov 15, 2023 - 11:26 PST

This incident affected: Communication Services.