We have deployed a fix to an issue that was identified at 05:59AM PT. The current issue is resolved, but we will be writing a more detailed postmortem as we continue to investigate and develop the root case analysis.
Posted Nov 27, 2019 - 07:45 PST
We have stabilized systems to allow users to login again, and we have identified an issue with the process that updates our availability tracking. We are working on pushing a fix now.
Posted Nov 27, 2019 - 07:14 PST
We are opening an incident to record higher than expected latency in next.lumahealth.io.
Posted Nov 27, 2019 - 06:43 PST
This incident affected: Luma Health Web (next.lumahealth.io) and Luma Health API.