Message Delays
Incident Report for Luma Health
Resolved
This incident has been resolved.
Posted Nov 29, 2023 - 14:23 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 29, 2023 - 14:12 PST
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 29, 2023 - 13:58 PST
Investigating
Our messaging system is running behind which may cause delays in patient messaging over all channels. All messages are queued and will not be lost.
Posted Nov 29, 2023 - 13:13 PST
This incident affected: Communication Services.