A fix has been implemented and we are monitoring the results.
Posted Dec 22, 2022 - 03:31 PST
Update
Our third-party data sync tool to our reporting solution has been down for the past 24 hours; we have escalated the issue with their support team and are actively working on solutions to get the data back up to date. Current impact: all data created in the past 36 hours is not available for reporting. Historical data is not impacted.
Posted Dec 21, 2022 - 09:56 PST
Investigating
Our third-party data sync tool to our reporting solution has been down for the past 24 hours; we have escalated the issue with their support team and are actively working on solutions to get the data back up to date. Current impact: all data created in the past 36 hours is not available for reporting. Historical data is not impacted.
Posted Dec 21, 2022 - 09:53 PST
This incident affected: Reporting and Datawarehouse.